I had a same day appointment yesterday at your Haywards Heath Centre.
I wanted to simply let you know that the staff, the centre and the whole experience and outcome were absolutely superb.
Your staff are a credit and the appointment was a huge success.
I have worked in health care for over 30 years and it is not always the case that things run smoothly and efficiently – this is certainly not the case with your organisation.
Simply thank you for sorting my problem out in a most professional way.
Please pass this on to your HR / patient relations staff.
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