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Real Stories from Real Patients

At Sussex Audiology Centre, we're privileged to help people across Sussex hear better every day. From improved conversations with loved ones to renewed confidence in social situations, our patients' experiences speak volumes about the care and expertise we provide.

Below, you'll find video testimonials from some of our patients sharing their hearing journey, as well as written reviews from people who've trusted us with their hearing health.

Video Testimonials

Watch our patients share their experiences with Sussex Audiology Centre

Patient Success Story

Discover how our hearing solutions changed this patient's life

Hearing Aid Journey

A patient shares their experience with our aftercare service

What Our Patients Say

Read reviews from patients who've experienced our care firsthand

5 Star Rating

"Treated my adult daughter over past two days. Very kind, welcoming and understanding staff. Full explanation of procedures etc and, more importantly, problem solved. Thank you."

Kay Crellin Google Review
5 Star Rating

"Excellent service from start to finish. The audiologist was professional, patient, and really took the time to explain everything. My new hearing aids have made such a difference to my daily life."

John Smith Google Review
5 Star Rating

"I was nervous about getting hearing aids but the team made me feel so comfortable. They answered all my questions and the aftercare has been outstanding. Highly recommend!"

Margaret Williams Google Review
5 Star Rating

"Professional, friendly and really knowledgeable. They took the time to find the perfect hearing solution for my lifestyle. I can finally enjoy family gatherings again without struggling to hear."

Robert Davies Google Review
5 Star Rating

"The ear wax removal service was quick, painless and extremely professional. The audiologist explained everything clearly and I left with much better hearing. Will definitely return."

Sarah Thompson Google Review
5 Star Rating

"From the initial assessment to the follow-up appointments, everything has been first-class. The team genuinely care about their patients and it shows. Thank you for giving me my hearing back!"

David Jenkins Google Review

Why Patients Choose Sussex Audiology Centre

Expert Care

Highly qualified audiologists with years of experience

Personalised Service

Every patient receives tailored care and attention

5-Star Reviews

Consistently rated excellent by our patients

Ongoing Support

Comprehensive aftercare for the life of your hearing aids

Ready to Start Your Hearing Journey?

Join the hundreds of patients across Sussex who trust us with their hearing health.

Book Your Free Consultation

"We look forward to meeting you at one of our local branches in Hove, Haywards Heath, Goring-by-Sea, Ferring, Eastbourne, Storrington and Lewes or on a home visit if that better suits your needs."

Give us a call on 0330 3203 413

Get in touch with us

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Name
Are you an existing customer?

I had a same day appointment yesterday at your Haywards Heath Centre.
I wanted to simply let you know that the staff, the centre and the whole experience and outcome were absolutely superb.
Your staff are a credit and the appointment was a huge success.
I have worked in health care for over 30 years and it is not always the case that things run smoothly and efficiently – this is certainly not the case with your organisation.
Simply thank you for sorting my problem out in a most professional way.
Please pass this on to your HR / patient relations staff.

Mark Whitaker, Haywards Heath

“I’d like to start by thanking Rosanne for her expertise and service over the
years – the best hearing aids in the world are nothing without an expert
audiologist on hand to manage them.
December ‘24, I decided to upgrade my aids to Phonak Audéo I90-Sphere,
and the experience has been both amazing and quite emotional.
I am now able hear speech far more clearly, even in very noisy situations, as
never before – the “Spheric” program is unbelievably good. Birdsong is a joy,
and I can enjoy my music again but crucially, I am far more enthusiastic
about attending social occasions, family gatherings, meetings, the cinema
etc.
I’ve had them six months now and I’m still absolutely delighted. Many
thanks to Rosanne and Sussex Audiology Centre.”

Roy Groom

Patient Review

“I was nervous about getting a hearing test, but the audiologists made me feel at ease. The results were explained clearly, and I felt well cared for.”

David L, Crawley

Google Review

“The team at Sussex Audiology Centre was incredibly professional and friendly. My at-home hearing test was convenient and thorough. Highly recommended!”

Sarah M, Crawley

Google Review

“Lovely and friendly. Helped me amazingly remove my wax buildup comfortably. And offered to clean my other ear free of charge as it was only ever so slightly blocked. Highly recommend visiting here for your ear troubles.”

Scott Pullen

Google Review

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