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More Than Just Hearing – Our Promise to You

At Sussex Audiology, we understand that choosing hearing aids is about more than just improving your hearing. It's about regaining confidence, reconnecting with loved ones, and enhancing your quality of life. That's why we go beyond simply providing devices – we offer a complete journey of care, support, and partnership.

From your very first appointment to years of ongoing aftercare, we're here every step of the way. Our promise is simple: professional, personal, and proficient care that puts you at the heart of everything we do.

A Team You Can Trust

Our highly skilled audiologists and dedicated support staff are passionate about hearing health. With years of experience and a genuine commitment to patient care, we ensure you receive expert advice, honest recommendations, and compassionate service at every visit.

We take the time to listen to your concerns, understand your lifestyle, and find the best solutions tailored to your individual needs. Whether you're experiencing hearing loss for the first time or looking to upgrade your current devices, you'll always receive professional guidance you can trust.

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Personal Care, Every Step

We know that no two patients are the same, which is why we offer a truly personalised approach. From your comprehensive hearing assessment to finding the perfect hearing aid style and technology, we take the time to ensure every detail is right for you.

Our friendly team is always here to answer your questions, provide ongoing adjustments, and offer support whenever you need it. We don't just fit hearing aids – we build lasting relationships with our patients, ensuring you feel comfortable and confident throughout your hearing journey.

0330 3203 413
Audiologist with Patient

Proficient Aftercare for Life

Our commitment to you doesn't end when you walk out the door with your new hearing aids. We provide comprehensive aftercare to ensure your devices continue to perform at their best for years to come.

This includes free follow-up appointments, fine-tuning adjustments, cleaning services, and expert technical support. Whether you need a minor tweak or have questions about using your devices, our team is always ready to help – because your ongoing satisfaction and hearing health are our top priorities.

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Why Choose Sussex Audiology?

45-Day Money Back Guarantee

We're confident you'll love your new hearing aids. That's why we offer a 45-day trial period, giving you peace of mind and time to adjust. If they're not right for you, we'll provide a full refund – no questions asked.

Comprehensive Assessment

Every patient receives a thorough hearing assessment using the latest diagnostic equipment. We take the time to understand your hearing profile, lifestyle needs, and personal preferences before recommending any solutions.

Ongoing Aftercare & Support

Your hearing journey doesn't end at purchase. We provide unlimited free aftercare appointments, including adjustments, cleaning, and technical support. Our team is always here whenever you need us.

5-Year Warranty

All our hearing aids come with a comprehensive 5-year manufacturer warranty, covering repairs and replacements. We also offer extended warranty options for additional peace of mind.

Home Visits Available

If travelling to one of our clinics is difficult, we offer home visits throughout Sussex. Our audiologists bring the same professional service and equipment directly to your door.

Independent & Trusted

As an independent audiology practice, we're not tied to any single manufacturer. This means we can offer you impartial advice and access to the best hearing aid brands and technologies available.

Experience the Sussex Audiology Difference

Book your hearing assessment today and discover why our patients trust us with their hearing health.

Book Your Appointment

Our Services

"We look forward to meeting you at one of our local branches in Hove, Haywards Heath, Goring-by-Sea, Ferring, Eastbourne, Storrington and Lewes or on a home visit if that better suits your needs."

Give us a call on 0330 3203 413

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Are you an existing customer?

I had a same day appointment yesterday at your Haywards Heath Centre.
I wanted to simply let you know that the staff, the centre and the whole experience and outcome were absolutely superb.
Your staff are a credit and the appointment was a huge success.
I have worked in health care for over 30 years and it is not always the case that things run smoothly and efficiently – this is certainly not the case with your organisation.
Simply thank you for sorting my problem out in a most professional way.
Please pass this on to your HR / patient relations staff.

Mark Whitaker, Haywards Heath

“I’d like to start by thanking Rosanne for her expertise and service over the
years – the best hearing aids in the world are nothing without an expert
audiologist on hand to manage them.
December ‘24, I decided to upgrade my aids to Phonak Audéo I90-Sphere,
and the experience has been both amazing and quite emotional.
I am now able hear speech far more clearly, even in very noisy situations, as
never before – the “Spheric” program is unbelievably good. Birdsong is a joy,
and I can enjoy my music again but crucially, I am far more enthusiastic
about attending social occasions, family gatherings, meetings, the cinema
etc.
I’ve had them six months now and I’m still absolutely delighted. Many
thanks to Rosanne and Sussex Audiology Centre.”

Roy Groom

Patient Review

“I was nervous about getting a hearing test, but the audiologists made me feel at ease. The results were explained clearly, and I felt well cared for.”

David L, Crawley

Google Review

“The team at Sussex Audiology Centre was incredibly professional and friendly. My at-home hearing test was convenient and thorough. Highly recommended!”

Sarah M, Crawley

Google Review

“Lovely and friendly. Helped me amazingly remove my wax buildup comfortably. And offered to clean my other ear free of charge as it was only ever so slightly blocked. Highly recommend visiting here for your ear troubles.”

Scott Pullen

Google Review

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