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Protecting Your Hearing Aids

Your hearing aids are a valuable investment in your quality of life, helping you stay connected with loved ones, engaged at work, and confident in social situations. Like any important investment, it makes sense to consider protecting them against unexpected loss or damage.

Hearing aids are sophisticated electronic devices that you wear every day, which means they can be vulnerable to accidental damage, loss, or theft. Insurance can provide financial protection and peace of mind, ensuring you're never without the hearing support you need.

Why Consider Hearing Aid Insurance?

Accidental Damage

Despite careful handling, accidents can happen. Hearing aids can be dropped, sat on, or damaged by water or moisture. Insurance can cover repair or replacement costs.

Loss Protection

Hearing aids are small and easy to misplace. Whether lost at home, while travelling, or during daily activities, insurance can help replace them quickly.

Theft Coverage

Unfortunately, hearing aids can be targets for theft. Insurance provides coverage if your devices are stolen, ensuring you can get replacements without significant out-of-pocket costs.

Financial Peace of Mind

Replacing hearing aids can be expensive. Insurance spreads the cost of potential replacement or repair, protecting your finances from unexpected expenses.

What to Consider When Looking at Insurance

Coverage Details

Check what's included in the policy. Does it cover accidental damage, loss, theft, or all three? Are there any exclusions you should be aware of?

Excess Charges

Understand any excess or deductible amounts you'd need to pay when making a claim. This affects the overall value of the insurance.

Policy Limits

Be aware of any claim limits per year or per incident. Some policies may have a maximum number of claims you can make.

Worldwide Coverage

If you travel frequently, check whether the insurance covers you when you're abroad or only in the UK.

New vs Old Devices

Some policies have age restrictions on hearing aids. Check if your current devices are eligible for coverage.

Premium Costs

Compare the annual or monthly premium against the potential replacement cost of your hearing aids to ensure the insurance represents good value.

Insurance Provider Information

If you're looking to take out hearing aid insurance, one option available to you is Assetsure, a specialist provider of hearing aid insurance.

Contact Assetsure

Phone: 0208 0033 190

Important: Sussex Audiology Centre Reference

When contacting Assetsure, please use the reference number:

700125

This ensures you're listed as a Sussex Audiology Centre patient and that any claims for loss or damage will be directed back to us for your care.

Please note: This information is provided for your convenience. We cannot advise on whether insurance is suitable for your individual circumstances, and you should consider your own needs when deciding whether to take out cover. You may also wish to check if your home insurance policy already includes cover for hearing aids.

Tips for Protecting Your Hearing Aids

1

Establish a Routine

Always store your hearing aids in the same place when not wearing them. This reduces the risk of misplacing them.

2

Use a Protective Case

Keep your hearing aids in their case when travelling or not in use. This protects them from damage and makes them easier to find.

3

Regular Cleaning

Maintain your hearing aids according to our care instructions. Well-maintained devices are less likely to malfunction or require repairs.

4

Avoid Water Exposure

Remove hearing aids before showering, swimming, or heavy rain. Moisture is one of the main causes of hearing aid damage.

5

Be Mindful When Removing

Take care when removing your hearing aids over hard surfaces. Consider doing this over a soft surface or towel to prevent drops.

6

Regular Check-Ups

Attend your aftercare appointments. We can identify and fix minor issues before they become major problems requiring insurance claims.

Common Questions About Hearing Aid Insurance

Does my home insurance cover hearing aids?

Some home insurance policies include cover for hearing aids as personal possessions. Check your policy documents or contact your insurer to find out. You may need to declare them as valuable items.

When should I take out insurance?

Many people choose to insure their hearing aids from the moment they receive them. However, you can typically arrange cover at any point during the life of your devices, subject to their age and condition.

What happens if I need to make a claim?

If you've used the Sussex Audiology Centre reference number when taking out your policy, claims will be directed to us. We'll work with the insurance provider to arrange repair or replacement of your hearing aids as quickly as possible.

Is insurance mandatory?

No, hearing aid insurance is entirely optional. It's a personal decision based on your individual circumstances, risk tolerance, and financial situation.

Questions About Your Hearing Aids?

If you have questions about caring for your hearing aids or need support, our team is always here to help.

Call 0330 3203 413 Book Online

Book Your Appointment Today

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I had a same day appointment yesterday at your Haywards Heath Centre.
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Mark Whitaker, Haywards Heath

“I’d like to start by thanking Rosanne for her expertise and service over the
years – the best hearing aids in the world are nothing without an expert
audiologist on hand to manage them.
December ‘24, I decided to upgrade my aids to Phonak Audéo I90-Sphere,
and the experience has been both amazing and quite emotional.
I am now able hear speech far more clearly, even in very noisy situations, as
never before – the “Spheric” program is unbelievably good. Birdsong is a joy,
and I can enjoy my music again but crucially, I am far more enthusiastic
about attending social occasions, family gatherings, meetings, the cinema
etc.
I’ve had them six months now and I’m still absolutely delighted. Many
thanks to Rosanne and Sussex Audiology Centre.”

Roy Groom

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