To start your Hearing Aid Trial first visit one of the Sussex Audiology Centre's clinics for a comprehensive hearing aid assessment. If our specialists recommend that it would be beneficial for you to try a hearing aid, we can offer you a 45 day money back guarantee trial on the majority of hearing aid models. A one week trial is available for our latest hearing aid the Phonak Audéo™ Paradise. We will discuss your exact needs and order in the hearing aid(s) which we think would most benefit your hearing needs and lifestyle.
We will also order custom made ear moulds if necessary.
Once the hearing aids have arrived we will contact you to make an appointment for a hearing aid fitting appointment and your trial will then begin.
Please note full payment is required at the fitting appointment.
During this 45 day trial period we will see you for follow-up appointments to ensure you are getting the full benefit of the hearing aids, monitor the progress and make sure they are the correct hearing aids for you and your hearing loss.
If at the end of the 45 day trial you are happy with the hearing aids then they are yours to keep. If at the end of the 45 day trial you believe that the hearing aids are not suitable or of no benefit to you then we guarantee you a full refund of the hearing aids or alternatively we can try and fit a different hearing aid style.
*Manufacturers fault only covered by warranty, not user damage or misuse. If a hearing aid was to be sent off for repair a full quote is given before any repair is commenced.