Up front payment is required at the time of booking, card payment can be taken via telephone.
If wax has not been sufficiently softened prior to the appointment the consultation fee remains payable. This will be confirmed via video otoscopy.
Appointments will not be made within 7 days to allow sufficient time for ear drops to take effect and maximise the efficacy of the appointment. Olive oil ear drops (Earol) should be applied morning and evening for the 7 days prior to the appointment unless a valid reason why this is not possible (ie. Perforated ear drum).
If the appointment is cancelled within 24 hours of the visit a £90 fee will be charged.
If the patient is not present or not able to be seen a £90 appointment fee will be charged.
Appointments will be within a 2 hour window, the audiologist will call on route to confirm arrival 30 mins prior.
Patient must be ready for their appointment, sitting upright in a chair with access to both ears. Patients in care homes must be able to sit in a non-high winged chair (normal high backed chair is suitable).
You will be required to read and sign (if able) a treatment consent form at the time of your appointment.
