Name: Sussex Audiology Centre - Lewes
Address: Unit 1, Artisan House, Brooks Rd, Lewes, BN7 2YJ, GB
Telephone: 0330 3203 413
Price range: ££-£££

Hearing Aid Packages

At Sussex Audiology Centre we provide comprehensive hearing aid packages offering everything from complete follow up and aftercare, patient information booklets and videos, online guidance and support as well as a complimentary after care starter pack with every hearing aid purchase.

With a full range of hearing aid services on offer, we’re here to support you all the way. We also offer access to hearing aid insurance and finance packages should you wish to spread the cost of your purchase. See below our package price options where we will provide you with the latest in hearing technology from a wide range of manufacturers finding the very best, personalised solution for you. Our Audiologists will start with a free, no obligation hearing aid assessment where they will undertake a full health history, hearing test and check your overall ear health.

With a wide range of environments to consider such as performance in noise and sounds of nature, wireless connectivity and clarity and speech understanding our Audiologists will take the time to find out what is important to you and your lifestyle enabling them to guide you to the best possible investment for your hearing and a prescription which is completely tailored for you.

Hearing Aid Packages

Choose from our comprehensive service packages designed to meet your individual hearing care needs

Diamond

••••

Yes

••••

Additional features

Dedicated AI chip for sound processing, 360 degree speech recognition and speech clarity in background noise
Extended 5 year warranty
Discounted wax removal rates*
Free batteries for 2 years (where required)
Hearing therapy appointment with Hearing Therapist if desired

Platinum

••••

Yes

••••

Additional features

Extended 5 year warranty
Discounted wax removal rates*
Free batteries for 2 years (where required)
Hearing therapy appointment with Hearing Therapist if desired

Gold

••••

•••

Yes

•••

Additional features

Extended 4 year warranty
Discounted wax removal rates*
Free batteries for 2 years (where required)

Silver

•••

••

Yes

••

Additional features

Extended 3 year warranty

Bronze

••

Yes

••

Additional features

Manufacturer 2 year warranty

All of our hearing aids are sold with:

45 day money back guarantee

Discounted wax removal for some plans

Free follow up appointments and unlimited aftercare*

Complimentary after care starter pack

Access to online support videos and FAQ

Large range of hearing aid accessories available

Optional payment plan available

Hearing aid insurance plans available

Extended warranties on most plans

*Manufacturer warranty covers fault only; loss, misuse, user damage or break to shell is not covered. If a repair is needed, a full quote is given in advance. *For the lifetime of the hearing aid, or 4 years, whichever is sooner.

Hearing Therapy

Offered with our Diamond and Platinum Packages, you can access one complimentary appointment with our Hearing Therapist, Saskia Harden, at our Hove Clinic.

Adjusting to new hearing aids can take time - both for your ears and your brain. Everyday sounds may initially feel sharper, louder, or even unfamiliar after a period of reduced hearing. A hearing therapy appointment provides dedicated support to help you acclimatise comfortably and confidently to these changes.

During your session, Saskia will guide you through practical listening exercises, communication strategies, and coping techniques to make everyday hearing easier. She’ll help you understand what to expect as your hearing adjusts, address any frustrations or fatigue you may experience, and give you tools to get the very best from your hearing aids in different environments.

This personalised support can make a significant difference in how quickly and smoothly you adapt - helping you to build confidence, reduce listening effort, and enjoy clearer, more natural hearing in daily life.

0330 3203 413

Payment Plans

Should you wish to spread all or part of the cost of your hearing aid purchase, we’ve got options for you. Our interest-free payment plans allow you to divide the cost over 12 months, making it easier to invest in the right hearing solution without compromise.

We understand that hearing aids are an important investment in your quality of life - helping you stay connected, confident, and engaged in every conversation. Financing can make this process more manageable by allowing you to access the technology you need now, while spreading the cost in a way that fits comfortably within your budget.

With 0% interest and flexible monthly instalments, you can enjoy clear hearing and peace of mind knowing there are no hidden fees or additional costs

If you’d like to find out more about our payment options, please speak to one of our friendly team members - we’re here to help make better hearing more accessible for everyone. Conditions apply.

0330 3203 413

Hearing Aid Trial

At Sussex Audiology Centre, we offer 45-day free hearing aid trials with a money-back guarantee, following a comprehensive hearing aid assessment.

To take advantage of our free trial offer, book in for a hearing aid assessment with one of our specialists either at one of our centres or book a home visit. They will recommend the most suitable model for you and we will order custom ear moulds if required. Once your hearing aids have arrived, we’ll make a further appointment for you to have them fitted (payment is taken at this appointment) and the trial period will begin. Throughout the trial period, you will benefit from free follow-up appointments to check that you’re getting maximum benefit from your hearing aids and that they are the right fit and match for you.

0330 3203 413

Hearing Aid Insurance

Once you have acquired your new hearing aids, you may want to make sure that you have adequate insurance protection in place. As with any small portable item, these objects are easy to lose or damage accidentally. Our colleagues at Assetsure can provide you with a quote.

To find out more feel free to speak to one of our team or click here

Company code: 700125

0330 3203 413

Money-back guarantee

After 45 days, if you’re happy with the hearing aids then you don’t need to do anything further – they’re yours to keep and you can carry on living with improved hearing! If, however, you feel they’re not quite right for you, simply let us know and we’ll provide a full refund or find you a different solution.

Get in Touch

Hearing Aid Aftercare

Your aftercare service is by far one of the most important considerations when deciding to purchase hearing aids and we’ve got your covered! At Sussex Audiology Centre, we don’t just fit your hearing aids and send you on your way; we regularly check in to make sure everything is going well and you’re happy.

Assurance From Us

This relationship between patient and Audiologist is hugely important, to us and to you. As such, we offer at least an annual hearing test and check up of your hearing aids and ear canal, and encourage you to book an appointment if you have even the slightest concern. This aftercare is all included with your hearing aid purchase. We are also able to provide aftercare for hearing aids purchased from other providers (NHS excluded), though charges apply. Please enquire about our transferred care packages with our receptions team.

For maximum performance and sound quality, hearing aids must be serviced and cleaned. Occasionally parts will need to be replaced, for example tubing, wiring, receiver filters, microphones filters/covers, domes or moulds. The level of maintenance required varies from person to person, based on their ears and their environment. With the purchase of your hearing aids we will send you home with all the information and supplies needed to care for your new technology.

Get in Touch

You will receive;

Complimentary after care pack including domes, wax guards, cleaning solutions and batteries (where required).

Access to our patient aftercare page on the website where you can find how-to videos, FAQ.

Written guidance on how to clean and care for your hearing aids enabling you to maintain them at home.

Get in Touch

Other Services

Hearing Assessments

We provide comprehensive hearing assessments using pure tone audiometry and tympanometry to evaluate your hearing ability and detect any underlying conditions early.

Custom Hearing Protection

We offer tailored hearing protection solutions for musicians, industrial workers, and swimmers, ensuring a perfect fit and maximum protection for your lifestyle.

Balance Testing & Rehabilitation

We assess balance disorders through vestibular testing and provide personalised rehabilitation plans to improve stability and prevent falls.

Vestibular Rehabilitation

Our vestibular rehabilitation programme supports patients with dizziness and vertigo through targeted exercises to retrain the brain and restore balance function.

“We look forward to meeting you at one of our local branches in Hove, Haywards Heath, Goring-by-Sea, Lewes, Ferring, Eastbourne and Storrington or on a home visit if that better suits your needs (for hearing aid assessment, microsuction ear wax removal, and video otoscopy).”

Give us a call on 0330 3203 413

Hearing Aid Packages

Hearing Aid Packages

Hearing Aid Packages

Diamond

Additional features

Platinum

Additional features

Gold

Additional features

Silver

Additional features

Bronze

Additional features

All of our hearing aids are sold with:

45 day money back guarantee

Discounted wax removal for some plans

Free follow up appointments and unlimited aftercare*

Complimentary after care starter pack

Access to online support videos and FAQ

Large range of hearing aid accessories available

Optional payment plan available

Hearing aid insurance plans available

Extended warranties on most plans

Hearing Therapy

Payment Plans

Hearing Aid Trial

Hearing Aid Insurance

Money-back guarantee

Hearing Aid Aftercare

Assurance From Us

You will receive;

Related Products

Oticon

Widex

Signia

GN Resound

Starkey

Phonak

Other Services

Hearing Assessments

Custom Hearing Protection

Balance Testing & Rehabilitation

Vestibular Rehabilitation

Get in touch with us

“I was nervous about getting a hearing test, but the audiologists made me feel at ease. The results were explained clearly, and I felt well cared for.”

“The team at Sussex Audiology Centre was incredibly professional and friendly. My at-home hearing test was convenient and thorough. Highly recommended!”

“Lovely and friendly. Helped me amazingly remove my wax buildup comfortably. And offered to clean my other ear free of charge as it was only ever so slightly blocked. Highly recommend visiting here for your ear troubles.”

A family-founded and family-run business who have been proudly serving Sussex for over 25 years.