If you’re about to get hearing aids for the first time, you might be feeling a mixture of excitement and apprehension. Perhaps you’re wondering what the fitting process involves, how long it will take, or whether you’ll adapt to wearing hearing aids comfortably. At Sussex Audiology Centre, we understand these concerns completely, and we’re here to guide you through every step of your journey to better hearing.
Getting hearing aids fitted in Lewes is a straightforward and supportive process designed to ensure you receive the right devices for your lifestyle and hearing needs. This comprehensive guide walks you through what happens at your first hearing aid fitting appointment, what to expect during the adjustment period, and how we support you as a first-time hearing aid user.
The hearing aid fitting process begins long before you actually receive your devices. At our Lewes clinic, we take a thorough, patient-centred approach that ensures your hearing aids are perfectly matched to your individual needs.
Before we can fit your hearing aids, we conduct a comprehensive hearing assessment that establishes the degree and type of hearing loss you’re experiencing. This free hearing aid assessment includes taking a detailed case history, where we discuss your medical background, lifestyle, and the specific listening challenges you face in daily life. We want to understand the environments where you struggle most, whether that’s noisy restaurants, family gatherings, or telephone conversations.
Following the case history, we perform a hearing test to establish the degree of loss in each ear. This information is crucial because it determines not only whether hearing aids are appropriate but also which type of technology will serve you best. Once we’ve reviewed your results together, we have an in-depth discussion about your lifestyle and listening needs, before providing you with tailored recommendations for corrective action.
The beauty of choosing an independent, family-run clinic like Sussex Audiology Centre is that we have no sales pressure and no obligation to promote one manufacturer over another. We simply recommend what’s genuinely right for you.
When you arrive for your hearing aid fitting appointment, you can expect a relaxed, supportive atmosphere. Many first-time hearing aid users worry about feeling rushed or pressured, but we take the time needed to ensure you feel confident and comfortable with your new devices.
During the fitting, we’ll programme your hearing aids specifically for your hearing loss profile. Modern digital hearing aids are sophisticated pieces of technology that can be fine-tuned across multiple frequencies to match your unique audiogram. This personalised programming is what transforms a hearing aid from a simple amplifier into a genuinely life-changing device.
We’ll show you how to insert and remove your hearing aids correctly, how to change batteries (if applicable) or charge your devices if you’ve opted for rechargeable models, and how to use any basic controls. We’ll also demonstrate how to connect your hearing aids to your smartphone or other devices if they have Bluetooth capability. All of this happens at your pace, and we encourage you to ask as many questions as you need.
According to research from the NHS, many people wait several years between noticing hearing loss and seeking help, which means your brain has been working harder to compensate. When you first wear hearing aids, you’re essentially retraining your auditory system, and this is why the fitting process is just the beginning of your journey.
Your first fitting appointment typically lasts around an hour, giving us plenty of time to ensure everything is set up correctly and that you feel confident taking your new hearing aids home.
Part of the hearing aid fitting process involves selecting the right style and technology level for your needs. We stock a comprehensive range of modern hearing aids from leading manufacturers including Phonak, Oticon, and ReSound.
Today’s hearing aids bear little resemblance to the bulky, whistling devices you might remember from years ago. Modern hearing aids are discreet, comfortable, and packed with intelligent features. Many now incorporate artificial intelligence that automatically adjusts to your environment, reducing background noise while enhancing speech clarity. Rechargeable options mean you never need to fumble with tiny batteries, and Bluetooth connectivity allows you to stream phone calls, music, and television audio directly to your ears.
When recommending hearing aid packages, we consider factors such as your degree of hearing loss, your dexterity (some styles are easier to handle than others), your cosmetic preferences, and your budget. Behind-the-ear (BTE) models are robust and suitable for a wide range of hearing losses, whilst receiver-in-canal (RIC) devices offer a more discreet profile. In-the-ear (ITE) styles sit entirely within the ear canal and are custom-made to fit your ear precisely.
We’ll discuss these options thoroughly during your assessment, but the final decision is always yours. Our role is to provide expert guidance and ensure you have all the information you need to make a confident choice.
One of the most common questions from first-time hearing aid users is, “How long will it take to adjust?” The truth is that everyone’s experience is slightly different, but most people adapt within a few weeks.
During the first few days of wearing hearing aids, you might notice sounds you haven’t heard clearly in years. Your own voice might sound different, and you may become aware of background noises like the hum of your refrigerator, the rustle of papers, or the click of your footsteps. This is completely normal. Your brain has been missing these sounds and needs time to relearn which sounds to focus on and which to filter into the background.
We typically recommend a gradual approach to wearing your hearing aids for the first time. Start by wearing them at home in quiet environments for a few hours each day, then gradually increase the wearing time and venture into more challenging listening situations. By week three or four, most people are wearing their hearing aids comfortably throughout their waking hours.
Research from organisations like RNID, the national charity supporting people who are deaf or have hearing loss, shows that consistent hearing aid use leads to better outcomes. The more regularly you wear your devices, the faster your brain adapts.
Some people experience mild discomfort or a feeling of fullness in their ears initially. If this persists beyond the first week or becomes painful, contact us immediately. It may simply mean your ear moulds need adjusting, which is a quick and easy fix.
Your hearing aid journey doesn’t end when you leave your first fitting appointment. In fact, follow-up care is one of the most crucial aspects of successful hearing aid use, and it’s an area where we excel.
We schedule follow-up appointments to check how you’re adapting and to make any necessary adjustments to your hearing aid settings. Perhaps you’re finding certain situations too loud, or maybe you’re not getting enough amplification in noisy environments. These fine-tuning sessions allow us to optimise your hearing aids based on your real-world experiences rather than just test results.
Our patient aftercare service ensures you’re never left struggling on your own. Whether you need a minor adjustment, have questions about cleaning and maintenance, or simply want reassurance that what you’re experiencing is normal, we’re here to help.
We also recommend regular hearing assessments, even once you’re settled with your hearing aids. Hearing can change over time, and we want to ensure your devices continue to provide optimal benefit. Think of it like visiting your optician for regular eye tests, even when you already have glasses that work well.
Proper care of your hearing aids ensures they perform reliably and last for years. During your fitting appointment, we’ll show you exactly how to clean your specific hearing aid model, but here are some general principles for first-time hearing aid users.
Daily cleaning involves gently wiping your hearing aids with a soft, dry cloth to remove earwax and moisture. Most hearing aids come with a small brush or pick for removing debris from the microphone ports and receivers. This takes just a minute or two and should become part of your morning and evening routine.
If you have custom ear moulds, these can be detached and cleaned more thoroughly with warm, soapy water (never submerge the electronic components). Ensure they’re completely dry before reattaching them to your hearing aids.
One common issue that affects hearing aid performance is excess earwax. If you’re prone to wax build-up, you might need regular ear wax removal to keep your ear canals clear and ensure your hearing aids fit comfortably and work effectively. We provide professional ear wax removal services at all our Sussex clinics, including our Lewes location.
Store your hearing aids in a safe, dry place when you’re not wearing them. Many people use a dehumidifying case overnight, which helps prevent moisture damage and extends the life of the devices.
Many people experiencing hearing loss also notice tinnitus, which is a ringing, buzzing, or whistling sound in the ears. If this affects you, it’s worth mentioning during your assessment. Interestingly, many people find that wearing hearing aids significantly reduces their awareness of tinnitus because the devices bring in more environmental sound, which masks the internal noise.
If tinnitus is particularly troublesome, we offer specialist tinnitus therapy alongside hearing aid fitting. Some modern hearing aids also include built-in sound therapy features specifically designed to help manage tinnitus.
Similarly, if you experience dizziness or balance problems, which can sometimes accompany hearing loss, we provide vestibular rehabilitation services. Hearing and balance are closely connected through the inner ear, so it makes sense to address both issues under one roof.
As an independent, family-run audiology practice, we’re deeply rooted in the Sussex community. We have clinics across the region, including Hove, Haywards Heath, Goring, Lewes, Ferring, Eastbourne, and Storrington, so you’re never far from expert hearing care.
What sets us apart is our genuinely patient-centred approach. We’re not tied to any particular manufacturer, we don’t work on commission, and we never use high-pressure sales tactics. We believe that choosing hearing aids should be an informed, comfortable decision, and we’re here to support you, not to rush you.
Our Google reviews speak for themselves. One recent patient shared, “What a first class experience! From making the appointment to getting the hearing aid fitted, the team at Sussex Audiology have been outstanding. The care and patience shown to my 94 year old mother has been on another level.” Another reviewer noted, “Katie at Sussex Audiology made my whole experience of getting hearing aids very positive and so easy! Was supported the whole way through.”
We also understand that visiting a clinic isn’t always possible or convenient. That’s why we offer home visits throughout Sussex. If you’d prefer your hearing aid fitting appointment in the comfort of your own home, we can arrange that. Appointments are scheduled within a two-hour window, and your audiologist will call you when they’re en route to confirm their arrival approximately 30 minutes before they reach you.
We actively encourage first-time hearing aid users to bring a partner, friend, or family member to their fitting appointment. There are several good reasons for this.
Firstly, having someone you trust with you can help ease any nerves. Getting hearing aids is a significant step, and having support makes the experience more comfortable.
Secondly, your companion can be an extra set of ears during the appointment. We cover a lot of information during a fitting, and it helps to have someone who can remind you later about what was discussed. They might also think of questions you hadn’t considered.
Finally, the people close to you will benefit enormously from your improved hearing, so it’s helpful for them to understand how the devices work and how they can support you during the adjustment period. They might learn, for example, that they should speak to you from the same room rather than shouting from the kitchen, or that reducing background noise (like turning off the television during conversations) makes communication much easier.
Taking the first step towards better hearing is straightforward. We offer free consultations and free hearing aid assessments, so there’s no financial barrier to finding out whether hearing aids could help you.
You can contact us by phone or through our website to schedule your initial assessment. During this call, we’ll answer any preliminary questions you might have and book you in at a time that suits your schedule. Our Lewes clinic is conveniently located and accessible, with friendly staff ready to welcome you.
If you’ve been putting off dealing with your hearing loss, or if you’ve been unsure about whether hearing aids are right for you, we encourage you to book that initial assessment. There’s no obligation, no pressure, and you’ll leave with a clear understanding of your hearing health and what options are available to you.
Getting hearing aids fitted in Lewes for the first time is the beginning of a journey that can genuinely transform your quality of life. From reconnecting with loved ones to feeling more confident in social situations, the benefits extend far beyond simply hearing more clearly.
At Sussex Audiology Centre, we’re privileged to support hundreds of people each year through this process. We see firsthand the difference that well-fitted, properly supported hearing aids make to people’s lives, and we never take for granted the trust you place in us.
Remember, adjusting to hearing aids takes time and patience, but you won’t be alone. We’re with you every step of the way, from your initial assessment through to long-term aftercare. Our commitment is to ensure you get the maximum benefit from your hearing aids and that you feel confident, supported, and heard (in every sense of the word).
Whether you’re noticing that you need the television louder than everyone else, you’re missing conversations in groups, or your family has gently suggested you might benefit from a hearing test, now is the perfect time to take action. Your ears and your brain will thank you for it.
How long does a hearing aid fitting appointment take?
Your first hearing aid fitting appointment typically lasts between 60 and 90 minutes. This gives us plenty of time to programme your devices precisely for your hearing loss, show you how to use and care for them, and answer all your questions without rushing. Follow-up fine-tuning appointments are usually shorter, often around 30 minutes.
Will wearing hearing aids feel uncomfortable?
Initially, hearing aids can feel a little unusual simply because you’re not accustomed to having something in your ears. However, modern hearing aids are designed for comfort, and any physical discomfort should resolve within a few days as you adjust. If you experience ongoing discomfort or pain, contact us immediately, as your hearing aids may need adjusting or your ear moulds might need modifying.
Do I need a GP referral to get hearing aids in Lewes?
No, you don’t need a GP referral to book a private hearing assessment and hearing aid fitting with Sussex Audiology Centre. You can contact us directly to arrange your free consultation. We’re completely independent and can see you much more quickly than NHS services, usually within a week or two of your initial enquiry.
How often will I need follow-up appointments after my initial fitting?
We typically schedule a follow-up appointment two to four weeks after your initial fitting to check how you’re adapting and make any necessary adjustments. After that, we recommend check-ups every six months for the first year, then annually. However, you can contact us at any time between scheduled appointments if you need support, adjustments, or have any concerns.
Can I try hearing aids before committing to purchase them?
Absolutely. We understand that choosing hearing aids is a significant decision, and we want you to feel completely confident. We can arrange trials so you can experience how the devices perform in your day-to-day life before making a final commitment. This trial period is part of our no-pressure, patient-centred approach to hearing care.
What should I do if my hearing aids stop working or need repair?
If your hearing aids stop working, first check the simple solutions such as changing the batteries, ensuring they’re clean, and checking they haven’t been accidentally switched off. If the problem persists, contact our clinic and we’ll troubleshoot with you over the phone. If necessary, we can see you quickly for in-person assessment and repair. This is all part of our comprehensive aftercare service.
If you’re ready to explore what hearing aids can do for you, or if you’d simply like to understand your hearing health better, we’d love to hear from you. Our experienced, friendly team at Sussex Audiology Centre is here to answer your questions and guide you through the process of getting hearing aids fitted in Lewes.
Don’t let hearing loss hold you back from enjoying life to the fullest. Book your free consultation today and discover how much of a difference better hearing can make.
Contact us today by visiting our contact page or calling our Lewes clinic directly. We look forward to welcoming you and supporting you on your journey to better hearing.
19 November 2025
3 July 2023
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