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We really care about our clients and the service we provide, please read some of our clients experiences below...


I am delighted to have discovered the new Phonak Audio Hearing Aids supplied to me by Sussex Audiology Centre.  A Hearing Aid which outshines all others I have tried.  Comfortable and discreet to wear, they offer excellent clarity of sound with adjustable volume plus the ability to tune out unwanted background noise at the press of a button.  The fitting service and aftercare provided by Sussex Audiology Centre has been extemporary. I am confident that you will feel as grateful as I do for the improvement in your quality of life. 

Joan Plowright Olivier

Very pleasant

Ten years ago I was informed by an ENT specialist that I needed hearing aids, I was advised to find an audiologist who dealt with a range of hearing aids from a variety of manufacturers. I chose Sussex Audiology a decision I have never regretted.  Ben Tranter and his team are thoroughly professional, extremely knowledgeable and very pleasant to deal with; I have a range of equipment which really helps me cope with serious hearing loss. I would highly recommend them to anyone.

Vie Smith

Understanding and very patient

Dear Ben,  Such Excellent Service. Yours is the third company to supply me with hearing aids, and I do feel the need to express, in writing, my thanks for, and appreciation of, the kind and helpful service provided by you over several years – and the Phonak aids that you have recommended and supplied. You have been understanding and very patient with the many adjustments needed to suit my rather “individual” hearing difficulties.The latest Phonak model, the Virto V90-312, with Crosll has made such a remarkable difference to my quality of life. I can now appreciate classical music once again

Roger Dale, 2016

Professional help and guidance

When, 8 years ago, my hearing difficulties reached a point where I could no longer ignore the problem, I was recommended to go and see Sussex Audiology Centre.  This was an inspired recommendation as their professional help and guidance has improved the quality of my life.  They are always there when I need assistance and nothing is too much trouble for them. I thoroughly recommend them to anyone with hearing problems. 

Ray Palmer

First class

I would recommend Sussex Audiology Centre to anyone with hearing aid problems. The care and attention to detail is first class.  Being told you need to wear hearing aids for the rest of your life is very upsetting, but Rosanna Westcott has been brilliant, so helpful and understanding. She has helped me to persevere with my aids which is so important, as it has given me my quality of life back.  I have been using the centre for over 20 years now and would not go anywhere else.



I have had Rosanna for 15 years as I have hearing loss. I would not trust any one but Rosanna to sort me out with the best hearing aids that I need.  Their backup service is the best and I always feel confident.  I would not hesitate to recommend the wonderful caring service they give and the after care.

Julie, 2016


I first attended Sussex Audiology Centre some 6 years ago.  Am delighted with the professional service I have received.  Everyone so helpful and friendly. Over the years I have, without hesitation, recommended the Centre to Friends.  Hearing is so important to feel one is “joining in”, and part of the conversation.

Jean & Neville Eagle

Friendly, helpful and efficient

I have been using the service of Sussex Audiology Centre for several years and have always found the staff to be friendly, helpful and efficient.  It is satisfying to know that I can rely on Rosanna Westcott and her colleagues to deal promptly and professionally with my hearing problems and so improve the quality of my life. 

Edward Handley

Very Satisfied

Dear Ben, I have always been very satisfied with all the staff of the Sussex Audiology Centre and you in particular. Even when making a telephone call, whoever answers the call is always very pleasant and helpful.

Diana and John Hope.

Thank you

Further to my ‘emergency appointment’ yesterday, may I take this opportunity to express sincere appreciation for the personal attention and care that you and your staff have always shown me since registering with you some years back now. Yesterday was a case in point; arrangements were made to see you at short notice, and I found that you had also taken the precaution of booking an appointment at Goring Hall ‘in case it was needed’; that – is going the extra mile, thank you! Nothing is too much trouble, whatever the situation is, and the expertise carried out inspires confidence...

Chris Chilvers



Book Your Free Hearing Aid Assessment.

At Sussex Audiology centre we like to offer a free Hearing Assessment so that you can come to see us at one of our clinics without any worry (or a Domiciliary Visit if necessary).

  • Lifetime Aftercare
  • 4 year Warranty extension
  • 4 year batteries included
  • Price Match Guarantee
01273 627090 or 01903 243300

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