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Home Visits

At Sussex Audiology Centre we know that it isn’t always easy or convenient to attend one of our centres in person. We are happy to bring our expertise direct to you, with a home visit from one of our expert Audiologists, who will carry out a thorough assessment and evaluate the challenges you’re facing.

Home visits are convenient and stress-free, designed to meet the needs of patients who are immobile, have health problems and are unable to travel. Appointments can be booked to fit around your lifestyle, and we can offer comprehensive hearing aid assessment and/or microsuction ear wax removal and video otoscopy with an optional free hearing test afterwards.

You can book a home visit using our online form, or email or call us today:

Email: homevisits@sussexaudiologycentre.co.uk

Phone: 0330 3203 413 (option 2 for our dedicated home visit secretary)

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Hearing Aid Assessment at Home

We are pleased to offer our clients at-home hearing aid assessment. To carry out the assessment, an Audiologist will use an otoscope to look inside your areas and see if wax is affecting your hearing. If your ears are clear and healthy, they will carry out a hearing test using over-ear headphones to produce an audiogram. Based on the results and your lifestyle and history, they will discuss whether and which hearing aids are most suited to your needs. As an independent provider, we are entirely unbiased in our recommendations - our only priority is that you have a simple set up that works for you. You may wish to have a family member, friend or carer present so that we can make the best assessment of your hearing history and current needs.

One of our hearing aid specialists will bring your chosen hearing aid and any accessories to your home, fit them for you, check the sound and talk you through how to use and look after your equipment. Sussex Audiology will keep in touch to arrange future check-ups, visits for maintenance and adjustments, and annual hearing tests.

0330 3203 413

Microsuction ear wax removal at home

We also offer microsuction ear wax removal from the comfort of your own home. Some people produce and retain more ear wax than others, and may need to have it cleaned regularly, as excessive and/or impacted ear wax can completely block the ear canal and cause hearing loss. Microsuction is the safest, most effective and comfortable method of ear wax removal.

The microsuction treatment involves a specialised procedure using a fine, low-pressure suction device that produces instant results – you will hear the difference immediately – and a video otoscope will be used to capture before and after images of your ear canal and ear drum. Before the appointment, you must apply a wax-softening preparation (olive oil drops such as Earol) twice a day for a week – softened wax is essential for us to proceed.

0330 3203 413
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FEES:

Microsuction - £175

Ear check/consultation fee - £90

Hearing Aid Assessments - £90

If wax removal is not possible on the first visit, then we will return after 10 days giving additional time for ear drops to soften the wax.

Should additional follow ups be required within the same treatment episode, these will be charged at £90 per visit.

Should you proceed with purchasing hearing aids following your hearing aid assessment we will deduct £90 from the cost of the hearing aid package making your assessment appointment free of charge.

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Our clinics

At Sussex Audiology Centre, we are proud to be the only local company using ENT grade wall mounted microscopes offering superior vision over Head Loupes or iPhone systems. All of our clinics are fitted with high quality, quiet Microsuction Pumps. Our Audiologists will undertake a thorough patient history, perform HD video Otoscopy and offer a complimentary hearing test after the procedure.

0330 3203 413

The Clinical Team

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Are you an existing customer?

“I’d like to start by thanking Rosanne for her expertise and service over the
years – the best hearing aids in the world are nothing without an expert
audiologist on hand to manage them.
December ‘24, I decided to upgrade my aids to Phonak Audéo I90-Sphere,
and the experience has been both amazing and quite emotional.
I am now able hear speech far more clearly, even in very noisy situations, as
never before – the “Spheric” program is unbelievably good. Birdsong is a joy,
and I can enjoy my music again but crucially, I am far more enthusiastic
about attending social occasions, family gatherings, meetings, the cinema
etc.
I’ve had them six months now and I’m still absolutely delighted. Many
thanks to Rosanne and Sussex Audiology Centre.”

Roy Groom

Patient Review

“I was nervous about getting a hearing test, but the audiologists made me feel at ease. The results were explained clearly, and I felt well cared for.”

David L, Crawley

Google Review

“The team at Sussex Audiology Centre was incredibly professional and friendly. My at-home hearing test was convenient and thorough. Highly recommended!”

Sarah M, Crawley

Google Review

“Lovely and friendly. Helped me amazingly remove my wax buildup comfortably. And offered to clean my other ear free of charge as it was only ever so slightly blocked. Highly recommend visiting here for your ear troubles.”

Scott Pullen

Google Review

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